ALLEGHENY ENERGY CASE STUDY
Allegheny Energy is an electric utility headquartered near Pittsburgh, Pennsylvania, with
over $3 billion in annual revenues and more than 4,000 employees. It owns and operates
generating facilities with almost 10,000 megawatts of generating capacity and delivers
electric service to approximately 1.5 million customers in Pennsylvania, West Virginia,
Maryland, and Virginia.
Hundreds of times a day, Allegheny Energy transfers sensitive files to business partners including banks, health care institutions, government regulatory agencies, and auditors. The security of this data – and the business requirement to ensure that the correct files are transferred on time every time – is paramount to Allegheny's operations as a publicly owned utility. As the number of file transfers and business partners grew, Allegheny was seeing higher rates of job failure.
Key Requirements |
Benefits |
- Single solution to handle both encryption/decryption and file transfer
- Ability to handle rising numbers of daily transactions – number of transactions has more than doubled to date
- Ensure files are transferred on time every time
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- Tedious and inefficient scripting is eliminated using Diplomat's easy user interface
- Notification of file transfer or other errors is sent immediately to the appropriate IT team members for action – before a failed transfer becomes a business problem
- Job failures reduced from 1-2 per day with the manual system to fewer than one a week using Diplomat
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“THERE ISN'T ANY OTHER IT FILE TOOL THAT I RECOMMEND AS HIGHLY OR AS OFTEN AS I RECOMMEND DIPLOMAT TRANSACTION MANAGER.”
— RYAN ANDREWS, SENIOR IT SECURITY ANALYST
ALLEGHENY ENERGY
Submit the form to learn how Diplomat Transaction Manager helped make two time-consuming and inefficient processes – encrypting and setting up file transfers – one single, automated process that supports Allegheny Energy's business requirements.
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