Allegheny Energy Case Study Summary
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Allegheny Energy is an electric utility headquartered near Pittsburgh, Pennsylvania, with
over $3 billion in annual revenues and more than 4,000 employees. Hundreds of times a day, Allegheny Energy transfers sensitive files to business partners including banks, health care institutions, government regulatory agencies, and auditors. The security of this data – and the business requirement to ensure that the correct files are transferred on time every time – is paramount to Allegheny's operations as a publicly owned utility.
Key Requirements |
Benefits |
- Single solution to handle both encryption/decryption and file transfer
- Ability to handle rising numbers of daily transactions – number of transactions has more than doubled to date
- Ensure files are transferred on time every time
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- Tedious and inefficient scripting is eliminated using Diplomat's easy user interface
- Notification of file transfer or other errors is sent immediately to the appropriate IT team members for action – before a failed transfer becomes a business problem
- Job failures reduced from 1-2 per day with the manual system to fewer than one a week using Diplomat
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“THERE ISN'T ANY OTHER IT FILE TOOL THAT I RECOMMEND AS HIGHLY OR AS OFTEN AS I RECOMMEND DIPLOMAT TRANSACTION MANAGER.”
— RYAN ANDREWS, SENIOR IT SECURITY ANALYST
ALLEGHENY ENERGY
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